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Negotiation Skills in 7 simple steps
SIN: 9780007556762
ISBN: 9780007556762
Author: Clare Dignall
Language: English
Publication Date: 05/08/2014
Digital download
Digital file type(s): Epub
7 simple steps to flawless negotiations
A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise.
We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone. With our 7 simple steps you’ll be a pro in no time.
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If you have an account: go to Your Account ("You" circle in the top right) -> "Purchases and Reviews" and look for the order. The button will say "download files" in a black box. (You may have to be using a laptop/computer to access the downloads...if you're on a phone you may not be able to see this button as Shoppy may not be allowing ).
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SKU: 9780007556762
Categories: Business & Money, Business Life, Management & Leadership
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