What’s wrong with this listing?
The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that to Shoppy by opening a case.
We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.
If you’d like to file an allegation of infringement, you’ll need to follow the process described in our Copyright and Intellectual Property Policy.
Add more details
0 reviews
US$31.00 Original price was: US$31.00.US$2.00Current price is: US$2.00.
US$31.00 Original price was: US$31.00.US$2.00Current price is: US$2.00.
Key Performance Indicators: Developing, Implementing, and Using Winning KPIs
SIN: 9781119620822
ISBN: 9781119620822
Author: David Parmenter
Language: English
Publication Date: 10/29/2019
Digital download
Digital file type(s): Epub
The new edition of the bestselling guide on creating and using key performance indicators—offers significant new and revised content
Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization’s current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or activity-based management. In many organizations, KPIs are often too numerous, randomly assembled, and overly complex—essentially rendering them ineffectual, or at worse, counterproductive. Key Performance Indicators provides a model for simplifying the complex areas of KPIs while helping organizations avoid common mistakes and hazards.
Now in its fourth edition, this bestselling guide has been extensively revised and updated to incorporate practical lessons drawn from major implementations. Fresh content includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors, and the KPI resource kit contains updated worksheets, workshop programs, and questionnaires. Helping readers to better define and measure progress toward goals, this important guide:
- Dispels the myths of performance measurement and explains a simple, yet powerful KPI methodology
- Explains the 12-step model for developing and using KPIs with guidelines
- Helps readers brainstorm performance measures, sell KPI projects to the Board and senior management, and accurately report performance
- Features the “KPI Project Leaders Corner” which provides readers with essential information and useful exercises
- Includes an array of practical tools—templates, checklists, performance measures—and a companion website (www.davidparmenter.com)
Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 4th Edition is important resource for C-suite executives, senior management, project teams, external project facilitators, and team coordinators involved in all aspects of performance management systems.
Instant Download
Your files will be available to download once payment is confirmed.
Instant download items don’t accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.
Shop confidently on Shoppy knowing if something goes wrong with an order, we've got your back for all eligible purchases — see program terms
If you have an account: go to Your Account ("You" circle in the top right) -> "Purchases and Reviews" and look for the order. The button will say "download files" in a black box. (You may have to be using a laptop/computer to access the downloads...if you're on a phone you may not be able to see this button as Shoppy may not be allowing ).
If you need help printing it please reach out.
0 reviews
Reviews
There are no reviews yet.
Reviews
There are no reviews yet.