Thank you for letting us know about this. Your report will be reviewed by our Marketplace Integrity team. You may also want to visit our House Rules for more information on what qualifies to be sold on Shoppy.
What’s wrong with this listing?
The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
to
Shoppy by opening a case.
We take intellectual property concerns very seriously, but many of these problems can be resolved
directly by the parties involved. We suggest contacting the seller directly to respectfully share
your
concerns.
Measurements: Please refer to photos
Please Note: All items are sourced second hand so may show signs of wear and tear. Any significant damage will be noted but please also use image as part of description as they will show any flaws the item might have. If you have any questions at all please feel free to message me.
Postage:
** Includes cost of packaging and time to wrap it up to ensure your parcel arrives safely.
** Includes insurance for the value of your purchase for loss or damage. Please contact Australia Post to make a claim if needed.
Pick up option: Pick up location is Bentleigh East Victoria at appointment only. To organize collection please complete your order and send me a message. Any Postage charges will be refunded to you if you choose this option.
Refunds and exchange: No refunds or exchange for change of mind so please read description carefully and view all provided photos. I am also happy to answer any further questions you may have and provide extra photos to help you make your decision.
If your item is damaged on arrival please contact the postal service and issue a damaged parcel report. They will require photos of damage/ packaging used/ proof of purchase/ postage label. Once the parcel leaves us it’s up to the postal service to care for your parcel. Your parcel will be insured for the value of the package.
If you have any concerns once you receive your item please contact me before leaving your feedback, I would love the opportunity to fix the issue first.
Thankyou Jess,
Southside Collector
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
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View shop policies for return and exchange eligibility
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