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– FREE STANDARD SHIPPING ON PLANT ORDERS $40+ USE COUPON CODE: FREESHIPPING40
– Please select the plant size and quantity in the drop down menu.
– This is a floating plant, substrate and CO2 is not required, suitable for outdoor pond.
– This plant has low survival rate during shipping. Be sure to send me a message when Dead On Arrival (DOA) occurs.
– This plant is classified as invasive species and cannot be shipped to the following states: AL, CA, FL, LA, MS, SC, TX, WI
SHIPPING
– Shipping MIGHT be postponed if the temperature in your area is below 32 or above 85 for the coming week
– 2-5 business days, USPS Priority Mail or First Class (Depending on your location and the type of plant)
– No shipping on Sundays and USPS Holidays
– If purchased with non-plant product (rock, separate shipping will be charged.
QUALITY
– 100% alive guaranteed! In case of DOA OR if the plant doesn’t match with the description OR if the plants died within a week, simply send us a massage with a clear picture of the plants. We will either send you a free replacement or issue full refund.
– If the plants were in good condition upon arrival but melted after a week, there is a good chance that the aquarium environment is not suitable for the plants. It could be the lighting system, substrate, CO2 level or nutrient content, etc. When that happens, please do not hesitate to contact us. We can help you to spot the problem.
– This plant is raised in an outdoor pond
HOW DO YOU MAKE THE PLANTS THRIVE
– Adequate lighting system, the light that usually comes with new tank is not suitable for growing live plants.
– Adequate substrate (except for floating plants), substrate particle size should not be more than 1/4” in diameter. A substrate depth of 2-3 inches is recommended for most plants.
– CO2 injection can greatly improve plants growth
– Fertilization both in substrate and water column
– pH should be in the range of 6.5 – 7.5
– Temperature should be in the range of 70-80 degree for most plants
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
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eligible purchases — see program terms
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