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What’s wrong with this listing?
The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
to
Shoppy by opening a case.
We take intellectual property concerns very seriously, but many of these problems can be resolved
directly by the parties involved. We suggest contacting the seller directly to respectfully share
your
concerns.
This is a Black Metal Wine Rack with Modern Scroll Detail. The wine rack holds 6 bottles and is good for a counter or table space.
16 1/2" length x 6 1/4" width x 13 1/4" height holds 750 ml bottles
Please read carefully regarding shop policies addressing commonly asked questions:
What if I entered the wrong shipping address?
Message the owner and the owner will cancel the sale and relist the item. Proceed thru Shoppy check-out again and edit the address. If the shop owner has already shipped the order, the shop owner is unable to redirect a box in transit with a shipper. It is the buyer's responsibility to pay for the additional shipping incurred to secure the box.
What if the box is lost, stolen or missing?
The Shoppy shipping confirmation email contains the package tracking number. The buyer is responsible for tracking the package and securing possession of the package at the predicted time of delivery. If the buyer is unable to be present to accept the package personally at delivery the buyer should call the shipper to arrange for a hold.
What if the box is returned to sender/shop owner?
First option: If the buyer wants the item, the buyer will go through Shoppy check-out to purchase shipping. The cost of the listing will be $5 + the cost of the return to sender + the cost of the re-direct shipping back to buyer. Second option: The buyer can cancel and request a refund. The shop owner will refund the buyer minus $5 and minus the cost of the original shipping and minus the cost of the return to sender.
Custom and personalized orders
Can I combine orders? Yes, the shop can combine orders.
What if the item is not as described?
The shop owner discloses flaws to the best of their ability in the item description. If there are additional questions about flaws or any questions about the item description including additional measurements or pictures, the buyer can message the shop owner through Shoppy messaging.
What if there is a delay in shipping?
There are circumstances that impact shipping and thus impact the date of shipping. Examples of those situations are availability of appropriate packaging and using an alternate qualified shipping agent such as FedEx.
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
Shop confidently on Shoppy knowing if something goes wrong with an order, we've got your back for all
eligible purchases — see program terms
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