The Leader’s Guide to Mastering Feedback: Transform Relationships and Results One Conversation at a Time

People Want Feedback. And They Need it to Grow.

Feedback is a crucial communication skill. But fear of getting it wrong often holds us back from speaking up. When facing a challenging conversation at work, you may be thinking, “What if my feedback causes a meltdown—or they quit?”

While it’s tempting to avoid that discussion, that’s not the solution. Leaders have a responsibility to find a way to connect with their employees and others in an artful, compassionate, and courageous manner that transforms relationships and results.

With over three decades as a human resource professional and executive coach, the #1 question Joan Hibdon gets asked is this: “I need to give someone feedback, but I don’t know what to say. What do I do?”

The Leader’s Guide to Mastering Feedback offers answers to that question. With empathy and insight born of experience, Hibdon shows us exactly why, how, and when to offer feedback to achieve the results we want.

Discover how to:

• Create the optimal environment for feedback.
• Remain heart-centered during difficult conversations.
• Offer the right feedback, to the right person, at the right time.

Packed with real-life stories, proven practices, research, and reflections, you will learn how to put feedback back where it belongs—at the center of a thriving workplace.