Thank you for letting us know about this. Your report will be reviewed by our Marketplace Integrity team. You may also want to visit our House Rules for more information on what qualifies to be sold on Shoppy.
What’s wrong with this listing?
The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
to
Shoppy by opening a case.
We take intellectual property concerns very seriously, but many of these problems can be resolved
directly by the parties involved. We suggest contacting the seller directly to respectfully share
your
concerns.
This is an upgrade to your order to protect your purchase in case of lost, damaged or stolen packages. Please read the full ad before purchasing.
-Insurance covers loss, damage and theft up to the amount of the option purchased.
-Select USA/International based on order shipping destination and amount based on total maximum coverage desired.
-You MUST be willing to work with Shipsurance on building a case to receive a refund. Photo evidence may be required.
-Shipping delays and issue caused by inaccurate address are not covered!
-Insurance is purchased through shoppy shipping (Shipsurance) on your behalf and all refunds are at Shipsurance discretion.
-This fee cannot be refunded for any reason.
-CANNOT APPLY TO MADE-TO-ORDER APPAREL (they are shipped by a 3rd party).
-Only applies to purchase from this shop (IDPollution) purchased in the same transaction.
-Not a physical item, this is an optional add-on for insurance coverage only.
Insurance is highly recommended, unfortunately I am a small business run by a single artist and without purchasing insurance I will not be able to issue any refunds for lost, damaged or stolen packages.
When the holiday rush comes upon us and USPS First Class packages get lost/damaged more frequently this is especially helpful. International packages spend longer in transit over a long distance and are more likely to see issues, I especially recommend insurance for all international orders!
Please Note: I will do everything in my power to help in the event a claim needs to be filed, however, I am not the insurance provider: your insurance payment goes to Shipsurance. I have had great luck with them in the past in the event of any issues but if Shipsurance denies the claim for any reason I am not responsible for refunding/replacement out of my own pocket. Thank you for understanding.
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
Shop confidently on Shoppy knowing if something goes wrong with an order, we've got your back for all
eligible purchases — see program terms
View shop policies for return and exchange eligibility
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