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The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
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directly by the parties involved. We suggest contacting the seller directly to respectfully share
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concerns.
This plant CANNOT be shipped to the following states: AL, CA, CT, FL, SC, TX
FREE STANDARD SHIPPING ON PLANT ORDERS $40+ USE COUPON CODE: FREESHIPPING40
Please select the quantity per order in the dropdown menu.
Each plant has 3-5 leaves (see picture #3).
This is a floating plant, substrate and CO2 is not required.
We do routine maintenance trimming weekly. If you wish to receive FREE plants please attach a note when you check out.
SHIPPING
– Shipping MIGHT be postponed if the temperature in your area is below 32 or above 85 for the coming week
– 2-5 business days, USPS Priority Mail or First Class (Depending on your location and the type of plant)
– No shipping on Sundays and USPS Holidays
QUALITY
– 100% alive guaranteed! In case of DOA OR if the plant doesn’t match with the description OR if the plants died within a week, simply send us a massage with a clear picture of the plants. We will either send you a free replacement or issue full refund.
– If the plants were in good condition upon arrival but melted after a week, there is a good chance that the aquarium environment is not suitable for the plants. It could be the lighting system, substrate, CO2 level or nutrient content, etc. When that happens, please do not hesitate to contact us. We can help you to spot the problem.
– The plants we sell are home grown in an indoor, enclosed environment, with snails and fish. The plants might carry snail/snail eggs.
HOW DO YOU MAKE THE PLANTS THRIVE
– Adequate lighting system, the light that usually comes with new tank is not suitable for growing live plants.
– Adequate substrate (except for floating plants), substrate particle size should not be more than 1/4” in diameter. A substrate depth of 2-3 inches is recommended for most plants.
– CO2 injection can greatly improve plants growth
– Fertilization both in substrate and water column
– pH should be in the range of 6.5 – 7.5
– Temperature should be in the range of 70-80 degree for most plants
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
Shop confidently on Shoppy knowing if something goes wrong with an order, we've got your back for all
eligible purchases — see program terms
View shop policies for return and exchange eligibility
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