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The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
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We take intellectual property concerns very seriously, but many of these problems can be resolved
directly by the parties involved. We suggest contacting the seller directly to respectfully share
your
concerns.
Information
– All cards are matte!
– The back design will be the design shown on the last slide.
– The photos in the listing are mock ups, the real product may be different slightly. The quality of photos and cards will depend on what they get printed as! So depending on printing, some cards may be more cropped or zoomed out or brightness (on back and front) and overall different from others! Cards can not be refunded due to there being differences in cards
– These are fanmade/unofficial!
– Cost includes costs for the items, packaging materials, a bit of profit etc.
– Please contact me if you have any issues.
Disclaimers:
– No refunds and no returns.
-These are replicas/fake and should be treated as such. I am not responsible for anyone breaking this and claiming they are real, as I have clearly marked them as fake/replicas.
– I am not responsible for any loss of items, mail issues or damage after I ship. However if there are issues please let me know so I can help!
– Non-UK countries require a customs declaration, I am not responsible for any customs that may arise from this for you, it is your responsibility to pay it. Information put into the customs form (e.g. value) will not be lowered or edited than the actual price
– If your item gets returned to me because you didn't sign for it, pick it up, pay for customs or any similar reason, it will not be resent out to you unless you pay for new shipping and £1 cover fee per item. You also will not be refunded. If you do not respond within a week, your order will be unpacked and sold on and you will not be refunded.
– These cards are made to order most times so need to be made, delivered to me, packaged and then shipped to you. Therefore most orders take some times to arrive to me. The only exception is if I have stock of those cards on me.
– Items may take longer to arrive after I shipped due to postal delays!
View shop policies for return and exchange eligibility
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