Thank you for letting us know about this. Your report will be reviewed by our Marketplace Integrity team. You may also want to visit our House Rules for more information on what qualifies to be sold on Shoppy.
What’s wrong with this listing?
The first thing you should do is contact the seller directly.
If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that
to
Shoppy by opening a case.
We take intellectual property concerns very seriously, but many of these problems can be resolved
directly by the parties involved. We suggest contacting the seller directly to respectfully share
your
concerns.
***VISIT STORE FOR MORE PRODUCT***
🔗 https://www.wowshopnow.com/ca/shop/TWISTEEL
▪️▪️▪️ S H I P P I N G
All orders will be shipped on the next business day
UNITED STATES – USPS First-Class Mail
• 4 – 14 Business Days
Tracking & Insurance included
CANADA – Canada Post
• 4 – 14 Business Days
Tracking & Insurance included
EUROPE
• 6 – 14 Business Days
Tracking & Insurance included
AUSTRALIA & ASIA
• 6 – 21 Business Days
Tracking & Insurance included
▪️▪️▪️ S A T I S F A C T I O N • G U A R A N T E E
Accidents happen, send us a message, and we'll fix it!
▪️▪️▪️ R E T U R N S • R E F U N D S:
If you would like to make a return, please contact us within 14 days of receiving your package and we will accept the return in the form of Store Credit. We will then provide you instructions on sending your package back to us at your expense. Store Credit will only be made to the product, and not the shipping cost.
•All items must be unworn in their original condition and packaging
•Earrings are NOT returnable due to hygiene reasons.
Twisteel holds the right to deny a return if the product returned does not meet our return policy requirements. You are responsible for the return shipping costs as well as items lost or damaged, thus we recommend shipping with tracking and insurance.
▪️▪️▪️ C U S T O M S • D U T I E S:
We are not responsible for any delays due to customs or issues with postal services.
View shop policies for return and exchange eligibility
Shoppy offsets carbon emissions from shipping and packaging on this purchase.
Shop confidently on Shoppy knowing if something goes wrong with an order, we've got your back for all
eligible purchases — see program terms
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